How to Cancel Kanopy

Kanopy is also known as

  • Kanopy
  • Kanopy Inc

About Kanopy

Kanopy is a unique streaming service that offers users access to a vast array of movies and documentaries that cannot be found anywhere else. Unlike other streaming platforms, where a subscription cost is required, Kanopy is completely cost-free. By obtaining a library card from a participating library, users can create an account and stream up to 10 films per month. From independent films to timeless classics, foreign movies, and documentaries spanning various subjects like science, history, and culture, Kanopy’s library is truly extensive and diverse. One of the ways in which Kanopy sets itself apart is that it offers movies that are otherwise unavailable. This is made possible through partnerships with film distributors and producers, which helps independent and international films reach a wider audience. Kanopy is also focused on education, with a specialized section called Kanopy Kids that is dedicated to educational and entertaining content for children. This section includes beloved storybooks and animated films that teach valuable life lessons. Kanopy is straightforward to use and easy to navigate. Users only need a library card from a participating public or university library to create an account and start exploring the platform’s vast array of movies and documentaries. The interface is intuitive and accommodates effortless browsing of the collection. Additionally, Kanopy is compatible with various devices, including smartphones, tablets, computers, and smart TVs. Overall, Kanopy is a refreshing and original streaming service that provides users with an exceptional selection of films and documentaries. Its commitment to education and support for independent cinema makes it stand out from other streaming services. What’s even better is that it is free to use with a library card. Whether you are a passionate movie enthusiast or simply looking for new viewing options, Kanopy has something for everyone.


Get together the following account information:

  • First Name
  • Last Name
  • Phone Number
  • Email Address
  • Username
  • Password
  • Billing Address
  • City
  • State/Province/Region
  • ZIP/Postal Code
  • Country
  • Reason for Cancellation
  • Last 4 Digits of Card
  • Date of Last Charge
  • Amount of Last Charge
  • Membership number

Phone (Live Agent)

Follow these steps:

  1. Using either a mobile or landline phone, call (415) 513-1026
  2. Using a straightforward, polite tone, ask the representative to cancel your account
  3. Ask the representative for a confirmation number or email
  4. Make sure to continue to be straightforward by asking if you will be charged again at all
  5. In order to make sure you don’t have any issues in the future, keep your confirmation number or email as proof

Web Form

Follow these steps:

  1. On the internet goto
  2. Using the fields provided, enter the information as it’s requested
  3. Fill in form and request cancellation


Follow these steps:

  1. Use the following address to send your email [email protected]
  2. Type up an email and be sure to use spell and grammar checking requesting cancellation, for a confirmation number and final billing details


Address 1781 Beach Street
Address 2Suite 200
CitySan Francisco
Zip/Postal Code94109
CountryUnited States
Contact Information
Phone 1(415) 513-1026
Email 1 [email protected]
Email 2[email protected]
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